Apple Support Account on X No Longer Offers Help From a Human
Apple Support Account on X No Longer Offers Help From a Human Apple this week stopped providing human technical assistance via direct messages on X, formerly known as Twitter, in a shift away from social media support.
As of October 1, customers who send a direct message to the @AppleSupport account on X receive an automated reply with links to the Get Support page on Apple's website, and to the Apple Sup...