My 3PL refuses to ship with UPS/USPS

My 3PL refuses to ship with UPS/USPS Sending around 700-1000 2-3lb domestic parcels monthly roughly 12x10x8 and they will only use FEDEX smartpost and charging me average of around $24 per. I compared to UPS ground saver and it's coming out around $11. They tell me I'm calculating it wrong. I'm just plugging in dimensions and weight in shipstation plus the fedex rates on SS match w...

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