Customer service is getting worse—and so are customers The Economist Business and Finance 11-11 612 0 Customer service is getting worse—and so are customers What could fix it? Visit Direct Link Share: Upvote 1 Category: Business Tags: customercustomersgetting You Might Also Like Xi’s rehabilitation of Jack Ma may be the most lucrative ever Elon Musk’s $97bn offer is a headache for Sam Altman’s OpenAI Chinese cars are taking over the global south Could a German startup disrupt Europe’s arms industry? Post comment Cancel reply Save my name, email, and website in this browser for the next time I comment.