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How do you deal with customers who refuse to pay duty fees.
How do you deal with customers who refuse to pay duty fees. Hi all, a buyer from the UK purchased an item on my website and insists on not paying custom duties and is requesting a refund. The item is currently stuck in UK customs and I may not get it back. Most of our buyers are from Europe, and I've never encountered a buyer who didn't know that custom duties are to be paid. Any advice on how to go abo...
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