LPT: Customer support does have leeway

LPT: Customer support does have leeway Happened to me twice now. Had an issue with a company regarding a lost voucher or a booking from my banking account which they said was justified (It kinda was but there was some resentment on my end). Most of the time if you stay friendly, accept the issue but state that you will cancel your membership and move to a competitor, support will fo...

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