Is it normal to not know what the expenses/fees are for whole life insurance?

Is it normal to not know what the expenses/fees are for whole life insurance? My signifigant other was on a meeting with their financial advisor, for background they are paying $300 a month for one whole/permanent life insurance. They raised the question "how much of my $300 is going to my cash value, how much is going to fees" and the financial advisor simply told them "Northwestern Mutual does not disclose the exact exp...

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