LPT Request: how to politely make people end the call
LPT Request: how to politely make people end the call I work for a small university, where I also manage the main phone. It’s open a few hours every day and we usually get calls from prospective students and parents with questions about our programmes. Most of these are fine, but once in a while I will get (usually) a parent that insists on taking up an inordinate amount of time mostly talking abo...