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LPT- Learn Phone Etiquette, Especially If You’re A Young Person
LPT- Learn Phone Etiquette, Especially If You're A Young Person I've worked in various customer service positions for 30 years answering and directing phone calls. I am AMAZED at the amount of people (and it's getting worse year to year especially from young people) that don't know how to use the phone. I mean, they know how to dial but they don't know how to talk or what to say. A phone call that should las...
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