Medical bill went to collections when my insurance was supposed to cover it

Medical bill went to collections when my insurance was supposed to cover it Not really sure what to do here. August of 2022 I had to go to the ER. I have tricare, and usually the insurance number is my SSN. When doing the paperwork, that’s what I put. Well, there was some sort of mess up and they sent me a HUGE bill ($7k) because they didn’t use my insurance. When I got the bill, I was unable to log on to the portal t...

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