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Shopify Using AI for Chat Support
Shopify Using AI for Chat Support I started using Shopify years ago and a big sell for me was the lauded tech support and having real humans to support. I've rarely had to use it but it became essential with an issue recently and I was really disappointed to realise that the 'human' I was talking to in chat was actually an AI which made soothing noises but wasn't going to solve...
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