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LPT Request: How to *hear* better when answering phone calls
LPT Request: How to *hear* better when answering phone calls I am working in a very small office and it is everyone's job to answer phone calls. The owner has a couple different businesses in the legal arena and in the oil and gas industry. This means we are constantly getting calls from a wide-variety of people and a lot of different topics. I have a really hard time hearing people on the phone and I am ...
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