LPT request: what’s the best chance to get a refund in this situation?

LPT request: what's the best chance to get a refund in this situation? had a terrible experience at a kids entertainment facility. I never write bad reviews or ask for a refundes but this exceptionally bad and I'm going to demand to be refunded. Would I have better luck by: trying to contact the manager, waiting an online review, going above the manager of that individual location? Any help and guidance would be gr...

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