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ANA Messed Up Big Time!!!
ANA Messed Up Big Time!!! Hello everyone, hoping to get some advice here. My wife and I are currently in Japan. She is an Iraqi citizen and I am American. We decided to change our flight date to go from Tokyo to Mexico City from the 19th to the 20th this month. So we called ANA and immediately felt like the agent wasn't the most competent agent we've ever spoken to. We...
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