Airline charged cancelation fee when they said there wouldn’t be one — dispute charge on CC?

Airline charged cancelation fee when they said there wouldn’t be one — dispute charge on CC? Wondering if this is an appropriate situation to dispute a charge. Long story short, I booked two separate “flexible” (refundable) itineraries on Iberia. They were advertised as “refundable without a fee.” Now I need to cancel, but the only way to cancel is over the phone, which they charge a fee for (~$200 USD in total). To me, this is false a...

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