Denied Boarding due to Ground Staff’s Mistake
Denied Boarding due to Ground Staff's Mistake I have a very strange case of denied boarding and would like to seek advice regarding compensation. Long story short, I flew from Lisbon to Toronto through Azores Islands a few months ago with SATA Azores Airlines. I was denied boarding by the ground staff because they insisted that I needed an eTA to go to Canada despite the fact that I am a Ca...