need insight & advice from e-commerce merchants!

need insight & advice from e-commerce merchants! hi! I am completely green in the topic of e-commerce but I'm building a product which can help sellers with customer service. Therefore I'd love to learn from you! Can you provide insight into one or more questions below?
How often do you receive questions about product availability, inventory etc? Eg. "do you have this shoe in size x"? How oft...

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