Merchant wants me to cancel chargeback

Merchant wants me to cancel chargeback Hi all! I recently opened my first Visa chargeback for an item I ordered that was never shipped. I contacted customer service for the merchant 3 times with no response, so I opened the chargeback. Within an hour I received an email from the merchant asking me to cancel the chargeback so they can issue me a refund. Since this is my first chargeba...

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