How common is it for expedia-like agencies to over-book rooms?

How common is it for expedia-like agencies to over-book rooms? It is common knowledge that airlines overbook flights, but what about hotel rooms? We had a confirmed reservations thru expedia at a BNB and when we arrived they said they overbooked, but did offer another place to stay. No one called us ahead of time about the overbooking. Expedia keeps sending me "how was your stay" emails and when I posted a...

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