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Automakers Don’t Seem To Know What Customers Want
Automakers Don’t Seem To Know What Customers Want A new study shows owners’ satisfaction with their new vehicle’s design and performance has declined for the second consecutive year. According to Automotive News, that is the first time in the 28-year history of J.D. Power’s U.S. Automotive Performance, Execution and Layout (APEAL) study. Overall satisfaction is now…
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